At Meenkadai, we strive to provide the freshest and highest-quality seafood products.
However, we understand that sometimes issues may arise. Our refund policy is designed to ensure customer satisfaction.
Eligibility for Refund:
- Damaged or spoiled products upon delivery.
- Incorrect or incomplete orders.
- Cancellation of orders before shipment (see cancellation policy below).
Refund Process:
- Contact our customer service within 24 hours of delivery at 9952622626 / themeenkadai@gmail.com
- Provide order number, reason for refund, and photos of damaged/spoiled products (if applicable).
- Refunds will be processed within 5-7 business days.
Cancellation Policy:
Orders may be cancelled before shipment with a full refund.
To cancel, contact us at least 03-04 hours before the scheduled shipment time.
Non-Refundable:
- Perishable items that are not promptly refrigerated or stored.
- Products that are handled or consumed.
Refund Methods:
Refunds will be issued through the original payment method.
Contact Us:
For refund inquiries, please contact Meenkadai at 9952622626 / themeenkadai@gmail.com.
